Privacy Policy

Who We Are

Welcome to the website of Changing Lives SEN School. We are committed to protecting the privacy of all visitors to our website and safeguarding any personal information you provide to us.

Our website address is: https://changinglivessen.co.uk

What Information We Collect

We may collect and store personal data through our website, including:

  • Your name, email address, and other contact details (if you complete a form)

  • Any information submitted through our contact or enquiry forms

  • Sensitive information, such as EHCPs or student applications, if you choose to upload or send these via the site

  • Technical data, such as IP addresses and browser type (if/when we add tracking tools like cookies)

How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and requests submitted via the website

  • Communicate with you if you’ve requested updates or further information

  • Improve our website and ensure it’s working correctly

  • Fulfil our legal and safeguarding responsibilities

We will never sell or share your data with third parties for marketing purposes.

Cookies and Website Tracking

Although we do not currently use tracking tools like Google Analytics or Facebook Pixel, our site may use cookies in the future to enhance user experience.

Cookies are small text files stored on your device. If used, they will help us:

  • Understand how our website is used

  • Improve site performance

  • Remember user preferences

You can control cookie settings via your browser. We will update this section if we begin using tracking tools.

Lawful Basis for Processing Data

We process personal information in accordance with UK data protection laws. This may include:

  • Your consent

  • Our legal obligations

  • Tasks carried out in the public interest (such as providing education)

  • Our legitimate interests (such as responding to enquiries)

Where and How Your Data is Stored

All information submitted via our website is securely stored. We use Microsoft 365 for cloud-based services, which complies with UK GDPR standards.

We do not share visitor or parent data with any third parties.

Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask for your data to be corrected or deleted

  • Withdraw consent (where applicable)

  • Complain to the Information Commissioner’s Office (ICO) if you believe your data is being handled improperly

To make a request, please contact us at admin@changinglivessen.co.uk or call 0161 969 5853.

Data Retention

We only keep personal data for as long as it is needed to fulfil the purposes outlined in this policy or to comply with legal and safeguarding requirements.

Contact Us

If you have any questions about this privacy policy or how we use your data, please contact:

Administrator
Changing Lives SEN School
Nursery Farm, Isherwood Road, Carrington
Email: admin@changinglivessen.co.uk
Phone: 0161 969 5853